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I can't find the PA CareerLink website, is it still available?
How do I register on the CWDS Website?
How do I change my address or phone number in my CWDS profile?
Why isn’t the new information I added showing up on my CWDS resume?
Are there charges for services at PA CareerLink Carbon County?
Do I have to be unemployed to use PA CareerLink?
How do I file an Unemployment Compensation claim?
Can I file an Unemployment Compensation claim in person?
Do I have to be a resident of Carbon County to use the services at PA CareerLink Carbon County?
Is a PA CareerLink Office located close to where I reside?
What type of services are available at PA CareerLink Carbon County?
Do you have a question we haven't covered? Email your question to questions@carboncareerlink.org. Or, click here to submit your question using our online form.
I can't find the PA CareerLink website, is it still available?
On September 4, 2007, the PA CareerLink website was changed to the new Commonwealth Workforce Development System (CWDS) www.cwds.state.pa.us. If you are a former PA CareerLink user logging in to CWDS for the first time, click on the red "Existing PA CareerLink User Login page" link on the right side of the page, under the Keystone Key.
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How do I register on the CWDS Website?
Quick tips on how to register on the CWDS Website (if you were never registered on the PA CareerLink system):
- Go to http://www.cwds.state.pa.us
- Click on "New User?" under the Keystone Key on the right side of the screen.
- You will start with the creation of your Base Record (your basic information). Required fields are marked with a red asterisk (*). After creating your Keystone ID and Password, write them down, you will need them to log in to your CWDS profile. Upon completion of your base record you will see the "New Participant Confirmation" screen. It is highly recommended that you record your Participant Identification Number, or print out the page, and keep it in a safe place. Your Participant ID Number will be needed if you ever forget your Keystone ID and/or Password.
- To continue your registration, login to CWDS by entering your Keystone ID and Password that you just created in the Keystone Key section, then click "Login."
- Next, create your resume by clicking on "Resume" in the Quick Links section on the left side of the screen. Keep in mind you are building on online resume that employers can see. Remember to capitalize where appropriate. It is not recommended to type in all capital letters, it is not pleasing to the eye. After entering all of the information you want on your resume, be sure to check the box "Include in Resume" in front of each entry. Also select whether or not to display dates, duration in months or no dates at all from the "Display dates as:" dropdown boxes in sections such as Work, Military and Education records. Make sure you click one of the "Save" options at the bottom when you have completed your entire resume. *TIP: It is a good idea to have your employment, military and education history on hand before you start to register. All of this information, as well as any certifications you hold or special skills or qualifications you possess can be entered on your resume. Make sure you provide enough information to show potential employers exactly what type of experience and skills you possess.
- The next step will be entering your Job Preferences. From your Home Page, click on "Job Preferences" in the Quick Links section on the left. Fill in your Job Preference Basic Detail Screen. You will note that your Occupational Preferences will already be generated based on the job titles you listed on your resume. You can edit, remove or add to this list. Make sure it says "Yes" in the "Match on this Occupation" column in order to search for jobs in those occupations. To do this, click the radio button to select an occupation, then click the "Edit" button. After clicking edit, scroll down to the Occupation Details section. This is where you will enter your experience and select "Yes" to match to this occupation. Then click "Save." You can edit as many as you wish. When finished, click the "Save & Continue" button at the bottom of the screen. A Job Preference Skills Detail Page will come up. Most entries are optional but filling in this information may produce better job matches; then click "Save & Finish" at the bottom of the page. This will bring you to the Job Preferences Summary page. Make sure, in the very first box called Matching Preference, you select "Yes" for "I am available for matching" if you want employers to be able to find your resume and match with their job orders. Then click "Save." You are now ready to search for jobs. Click on the "Run Match" button.
- For tips on using the CWDS Website, click on the "CWDS Website Tips" link in our left navigation bar. Or, attend one of our free CWDS TIPS workshops! Click here for more information on our workshops.
- If you need help, please don’t hesitate to call us at 570-325-2701 or come in to our office located at 69 Broadway in Jim Thorpe, PA. Our Career Resource Center is always staffed and we are ready to help you.
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How do I change my address or phone number in my CWDS profile?
Make sure you are logged in, then click on "View My Basic Information" in the "Participant Profile" section on the left side of the screen. This will bring up your basic information screen. Scroll to the bottom of that page and click on the "Edit" button. Make your changes, then scroll to the bottom of the page and click the "Save And Continue" button.
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Why isn’t the new information I added showing up on my CWDS resume?
If you added a new job, education, etc., but you aren’t seeing the new information on your resume, follow these steps: Log in to your account, click on "Resume" in the Quick Links section on the left side of the screen. Select the resume you want to update, then click on the "Edit" button. Scroll down the page and make sure you have placed a check in the "Include in Resume" box for each item you want on your resume. Remember to click one of the Save options at the bottom of the page after checking the boxes.
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Are there charges for services at PA CareerLink Carbon County?
Use of the CWDS Website, the Career Resource Center and core services at the PA CareerLink Carbon County, and almost all of the workshops and events we hold are provided at NO cost. At times we may have an event or workshop that charges a small fee for the materials provided. If there is a cost involved it will be noted.
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Do I have to be unemployed to use PA CareerLink?
No, you do not have to be unemployed to use most PA CareerLink services.
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How do I file an Unemployment Compensation claim?
You can file a claim by calling 1-888-313-7284, or over the Internet at http://www.pa.gov (click on "Online Services" at the top of the screen and select "Unemployment Compensation" from the list). If you do not have access to a telephone or the Internet, PA CareerLink Carbon County has a telephone you can use that offers a direct line to the Unemployment Compensation Call Center for filing your claim. Or, if you prefer, use our computers to file your claim over the internet. Click here for our Unemployment Compensation instruction sheet.
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Can I file an Unemployment Compensation claim in person?
Claims are no longer filed in person, please see the methods listed above on how to file a claim. Any questions concerning your claim should be directed to 1-888-313-7284. If you need assistance in faxing forms pertaining to your Unemployment Compensation claim feel free to visit the PA CareerLink Carbon County office, we will fax your forms at no charge to you. Click here for our Unemployment Compensation instruction sheet.
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Do I have to be a resident of Carbon County to use the services at PA CareerLink Carbon County?
Any resident of Pennsylvania who is eligible to work in the United States can take advantage of the core services of the PA CareerLink. This includes use of the Career Resource Center (computers, Internet, fax machine, etc.) There are some partner programs in the PA CareerLink Carbon County that do have residency requirements, for example, Child Care Information Services and Workforce Training. If you reside outside of Carbon County we can assist you in locating similar services in the county where you reside.
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Is a PA CareerLink Office located close to where I reside?
A list of Pennsylvania CareerLink Offices or participating agencies can be found at http://www.cwds.state.pa.us. Scroll to the bottom of the page and click on "Search for Service Locations."
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What type of services are available at PA CareerLink Carbon County?
We have a description of some of the many services we offer under "Job Seeker Services" and "Employer Services" - just click on those links in our navigation bar at the top left of your screen. You can also view what type of services are available from each of our partners by clicking on the "Our Partners" link. Click on the partner name and you will see a description of their services. If a service you are interested in is not listed on our website please feel free to contact our office at 570-325-2701. We maintain lists of many agencies who may be able to assist you.
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